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Shorty FAQ’s

On this page you will find maintenance tips, FAQ’s and other documentation about the Urban Arrow Shorty.

Frequently asked questions about the Shorty

General

What are the differences between the various motor set-ups?

The Shorty comes in two varieties and these are based on the motor type. Each motor type has its own torque specifications (ranging from 65 – 85Nm). Other specifications change according to your choice of motor type. Components to look for are: Battery Type, Display Type, Brake Type, Drivetrain, Headlight and Gear hub.

Can I carry my child in the Shorty?

Yes you can! However, the Shorty needs to be adapted for that specific purpose. You’ll need to mount two Urban Arrow accessories and your own childrens’ seat to convert the Shorty to a child carrying bike. Urban Arrow offers two options to mount a seat in the front box. One for a child of up to 15kg and the other for a child of up to 22kg. A third option would be to install the Rear Carrier Essential and install a child seat on that (max. weight of 25kg for this option).

What is the range of my Shorty on a fully charged battery?

This depends a lot on the riding conditions. Conditions like which motor support setting you use, the terrain and weather conditions in which you ride and how much you are transporting. In general we believe you ought to be able to squeeze out an average range of 50km per battery charge.

What is the maximum load I can transport in the front?

The Urban Arrow Shorty has a max. front load capacity of 50kg. The maximum total weight (bike + rider + load) that is allowed on the Shorty is 225kg. The bike itself weighs 46kg. Add to that your own weight and you’ll be able to determine how much weight you can bring on the bike.

How can I best prevent theft of my Urban Arrow Shorty?

When parking somewhere always take the battery and display with you (if you have anything other than a Purion display). This will make your bike a less attractive target for would-be-thieves. Also, make sure you lock your bike with a long and certified chain lock. Thread the lock through both the frame and the rear wheel and connect it to a large immovable object (i.e. lamppost or special bike parking racks). We always advise you to take out insurance for your bike because they are highly sought after.

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