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Family

Urban Arrow Family

Meet your new family member

Turn rush hour into fun hour.

Meet the newest member of your family. One that takes you and your little passengers wherever you want to go. No more worrying about your busy schedule, kids needing to be places, running to the grocery store or shopping trips. Zig-zag your way through traffic effortlessly, enjoy a trip to the woods or take a detour along the beach. Try it once, love it forever.

The light frame, electric pedal assist, stepless gear shifting and low point of gravity guarantee a very pleasant riding experience. It is cycling the way you already know, plus agility, stability and safety. And with the wide range of accessories, you can tune your bike to match your family’s needs. Your Urban Arrow will be so versatile that you might find yourself leaving that car on the driveway. And there’s always a cherry on top: no more traffic!

New! Bosch Smart System

The Urban Arrow Performance and Cargo Line are now also available with the newest Bosch Smart System technology. This means more torque, a bigger battery, a better display and more connectivity. The advanced connectivity and performance optimization mean safer, more efficient rides with customizable modes to match various conditions. Real-time data and seamless smartphone integration provide peace of mind. Worried about theft? For a limited time only, our Cargo Line model comes with an anti-theft module installed, providing an extra layer of safety and protection for your bike.

Find out how others are using their Urban Arrow

Share your Urban Arrow moments with @urbanarrow or #urbanarrow and join our community!

Autumn sale

Make chores, errands, and routines fun with the Urban Arrow Family. The award-wining front loader e-cargo bike is on sale now.

Save $1000 USD / $1500 CAD on the Urban Arrow Family Performance Line and Cargo Line for a limited time only.

This discount does not apply to the Family line with the new Bosch Smart System.

Experience Urban Arrow near you

Ask all your questions to our experts, take a test ride and find out which bike suits you and your family best.

Receive a Suncover as a gift now ☀️

For limited time only, now receive an Urban Arrow Suncover as a gift with the purchase of an Urban Arrow Family Performance Plus or Cargo Line*!


*Both Family and Family Smart System.

Meet the Family

Colors

Connected

Battery
Display
Gear Hub
Drivetrain
Brake System
Motor
Recommended retail price

Colors

Connected

Battery
Display
Gear Hub
Drivetrain
Brake System
Motor
Recommended retail price
Family – White, Performance Line

Black/White

No

PowerPack 500
Bosch Purion
Enviolo Heavy Duty
KMC Chain
Tektro Dorado
Bosch Performance Line 65Nm
US $5.999 incl. VAT
Family Smart System – White, Performance Line

Black/White

No

PowerPack 545
Bosch LED Remote + Intuvia 100
Enviolo Heavy Duty
KMC chain
Tektro Dorado
Bosch Performance Line Smart System 75Nm
US $6.999 incl. VAT
Family – White, Cargo Line

Black/White

No

PowerPack 500
Bosch KIOX
Enviolo Heavy Duty
Gates Belt Drive
Magura CMe
Bosch Cargo Line 85Nm
US $6.999 incl. VAT
Family Smart System – White, Cargo Line

Black/White

Anti-theft connect module

PowerPack 545
Bosch LED Remote + Kiox 300
Enviolo Heavy Duty
Gates Carbon Drive Belt
Tektro Dorado
Bosch Cargo Line Smart System 85Nm
US $7.999 incl. VAT

Frequently asked questions

The maximum weight is 250kg.

The cargo bike is 110cm tall.

The total weight of the cargo bike is 50kg.

Yes, there is a maximum weight of 125 kg for the rider. This is excluding your cargo.

The total length of the cargo bike is 274 cm.

The maximum speed is 25 km/u.

The total cargo bike width is 70cm.

The average range of the cargo bike is 50km. The range depends on various factors, which you can find in this article. You can double the range of your cargo bike with our double battery set.

The price of an average cargo bike varies greatly depending on the brand, model and specifications. In general, you can count on an amount between €5,000 and €7,000 or £4,000 and £6,000.

A cargo bike is ideal for transporting children, groceries and other loads. It offers an environmentally friendly alternative to the car and can help you save time and money. In addition, moving in busy cities is often easier by cargo bike than by car. On the other hand, a cargo bike can be expensive, which is why some people choose another alternative.

Cargo bikes are generally very safe. For example, the Urban Arrow has an EPP container, which works like an upside-down helmet. Many cargo bikes are equipped with seat belts and accessories to protect your children and cargo. It is important to always drive carefully and maintain the bicycle regularly at an authorized dealer.

Pay attention to the stability and comfort of the cargo bike. Try out different models to see which one suits you best. Also check the load capacity, brakes, and whether there are enough safety features, such as belts and reflectors. You can try out an Urban Arrow cargo bike at one of our dealers or during a test event. Check the dealer locator or event calendar for an up-to-date overview.

It can take some time to get used to cycling with an electric cargo bike, especially if you are used to a regular bicycle. Cargo bikes are heavier and larger, which requires some practice to maneuver properly. However, after a few rides you will notice that it gets easier and easier!

An electric cargo bike offers pedal assistance, which makes cycling with heavy loads and long distances much easier. It reduces physical effort and makes it possible to travel faster and more comfortably. This is especially useful in hilly areas or when there is a lot of wind.

Regular maintenance is crucial for the lifespan and safety of your electric cargo bike. Check the tires, brakes and chain regularly. In addition, it is important to properly maintain the battery and charge it according to the instructions. Have your cargo bike checked by a professional at least once a year. You will find all Urban Arrow dealers here.

The lifespan of an electric cargo bike depends on use and maintenance. With proper maintenance, a quality cargo bike can easily last 10 years or longer. Regular inspection and replacement of wear parts are essential to extend service life.

A cargo bike with a spacious cargo box and sufficient seats is ideal for large families. Models such as the Urban Arrow Family are specially designed for transporting several children and offer a lot of comfort and safety.

There are several ways to personalise your Urban Arrow. You can customise the frame colour, buy unique accessories, or add EPP stickers. Check the Service Centre for more information.

At Urban Arrow, we specialise in building high-quality electric cargo bikes. Indeed, we were the pioneers in this field. There is no denying our passion for these bikes. After ten years of exclusively producing cargo bikes, we have become the most reliable and low-maintenance cargo bike brand on the market. By working with renowned partners such as Bosch, Enviolo and Schwalbe, we guarantee the highest possible quality. No wonder the Urban Arrow Family was voted electric cargo bike of the year 2023 by the RAI Association!

With an Urban Arrow cargo bike, you are always guaranteed a smooth ride. Thanks to the lowered centre of gravity, you will experience better handling and balance when using our cargo bikes.

Have you tried different kinds of cargo bikes? At several Urban Arrow dealers, you can test ride various models to find the one that suits your preferences best.

Urban Arrow was the first to introduce the Family Cargo bike with a streamlined and lightweight design. After over 10 years of producing electric cargo bikes, Urban Arrow has become a highly reliable and low-maintenance (and cost-effective) option.

Comfort is ensured by thick Schwalbe ‘Balloon’ tyres that absorb most shocks.

While Urban Arrow’s disc brakes may need more attention, they are the safest choice for steep hills or mountains, especially with busy traffic and heavy loads. The robust steering rod requires minimal maintenance, and the bike features gears via the Enviolo hub and a reliable Bosch motor system. All in all, a fantastic cargo bike.

Urban Arrow boasts a large and accredited global network of dealers. You can test ride and order an Urban Arrow at any of these authorised dealers.

The Urban Arrow Family cargo bike is specially designed for transporting your most precious cargo—your children. The age at which you can ride with your children in an Urban Arrow Family depends on several factors, including their weight and size, as well as the specific configuration of the bike. Please check the Service Centre for more details.

We recommend not transporting children before the age of 3 months (12 weeks). Please check the Service Centre for more details.

Thanks to the three-point seatbelts and the EPP box, which functions much like a large, inverted helmet, you can always transport your smallest passengers and luggage safely. The sturdy handlebar and low centre of gravity provide all the stability and control you need. Whether you’re manoeuvring through narrow streets or speeding along the bike lane, the Urban Arrow Family offers optimal comfort and safety.

The Urban Arrow Family cargo bike is also the most spacious of its kind! Its ample box allows you to transport the entire family with ease. You can install a car seat or an extra bench without sacrificing valuable space. Need to carry a fourth passenger or additional luggage? Simply mount it on the rear carrier with ease.

With our wide range of accessories, you can fully customise your Family cargo bike. Protect your cargo with our rain or sun cover. Expand your bike’s potential with our extra bench, floor mat, or rear carrier. Concerned about theft? We’ve got you covered there too. With Urban Arrow Connected, you are always connected to your bike, ready for every ride, wherever you are.