Service Center
Do you have a question about your Urban Arrow electric cargo bike or its accessories? This is where you’ll find the answers.
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Business sales
Want to know everything about using our electric cargo bikes for your business? Our business sales colleagues love to tell you all about it!
Dealer sales
Do you have a beautiful bike store where quality and service take center stage? And are you ready for the electric cargo bike to really complete your offering? Our dealer representatives are happy to help you out!
Different question?
Our dealer network is the first point of contact for sales, product questions, warranty handling or information about your order. Are you having trouble finding answers through your dealer or our Service Centre? Then get in touch.
Or call our customer service: +31 (0) 85 016 19 60
Available on working days between 9 a.m. and 5 p.m.
Keen to buy an Urban Arrow?
For sales, maintenance and questions regarding our bikes, please contact our dealer network.