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Urban Arrow Connected – Outsmart the thief

Urban Arrow Connected

Outsmart the thief. And stay connected with your Urban Arrow. Find out more about our theft solutions here.

Protect your bike against theft

Urban Arrow Connected is available in two versions: Connected+ and the Connected GPS-module. Which Urban Arrow Connected package applies to you depends on your chosen cargo bike model. Are you looking for a complete, all-in-one solution like Connected+ that allows you to hop on your bike immediately? Or would you rather take care of everything and connect with an insurance company yourself? Discover the various benefits and model-specific availability detailed below.

Assured of the utmost protection

With Urban Arrow Connected, you always have full control over your cargo bike. You can easily connect your Urban Arrow via GPS, internet, and Bluetooth with the Urban Arrow app, always having access to the live location of your cargo bike. With the built-in motion sensor, you are always aware of what’s happening and will receive a notification as soon as something occurs. There simply isn’t a better way to secure your bike. Additionally, the app provides insights into the battery percentage, the remaining range per support module, and access to your rides data.

The Urban Arrow app can be downloaded on iOS and Android. Get Connected now!

Compare our theft solutions

Connected+

Module + app + Laka theft insurance

The one-stop solution for your bike’s security and theft insurance. Now integrated as a standard feature with every Urban Arrow Family Active Plus and Performance Essential*.

With Urban Arrow Connected+, you never have to worry about the security of your cargo bike again! Take advantage of the many exclusive benefits:

  • 1 year theft insurance with Laka included with no excess to pay
  • 48 hour recovery service by Laka
  • Full compensation of the purchase price of your cargo bike in case of theft
  • Complete coverage for battery and theft inflicted damage
  • 1 year data subscription for the app, so you are always connected to your cargo bike

Connected GPS-module

Module + app

This is an optional, built-in GPS-module with access to the Urban Arrow app. Includes a 4-year data subscription for the app, so you are always connected to your cargo bike.

Available for Family Performance Plus and Cargo Line (Retrofit for Family & Shorty models from model year 2019 onwards).

When combined with a Connected carg bike theft insurance in the Netherlands and Belgium, you will enjoy additional benefits:

  • Premium advantage on affiliated insurances
  • Reporting theft via the app
  • Optional: Use of the insurer’s bike recovery service
  • Optional: Pick-up and delivery service via the insurer
  • Optional: 24/7 Roadside assistance via app

A cargo bike in your pocket

With Urban Arrow Connected, you not only experience theft protection, but also get access to numerous smart features* in the Urban Arrow app including:

  • Digital locking of your bike (motion sensor)
  • Theft alert
  • Live location of your cargo bike
  • Insight into battery percentages
  • The remaining range of your bike per assistance module

In combination with Connected bike insurance:

  • Reporting theft via the app
  • Optional: Engaging insurer’s recovery service
  • Optional: Pick-up and delivery service via the insurer
  • Optional: 24/7 Roadside assistance via app

With Connected+ (Laka)

  • 1 year theft insurance with Laka included with no excess to pay
  • 48h recovery service by Laka
  • Full price compensation in case of theft
  • Complete coverage for battery and inflicted theft damage

Compatibility & Availability

Urban Arrow Connected GPS module

Standard included or can be retrofitted in Urban Arrow Family and Shorty models from model year 2019 onwards. With the exception of the Urban Arrow Family Anniversary and the Active Plus and Performance Essential Connected+ models (model year 2024).

The Urban Arrow Connected GPS module is available at all Urban Arrow dealers in the Netherlands, Belgium and Germany for €399 including 4 years of connectivity (data subscription) at no extra cost. After this period, connectivity is optionally extendable annually.

Urban Arrow Connected+

Connected+ is included as standard on all Urban Arrow Family Active Plus and Performance Essential models as of March 2024.

Available at all dealers in the Netherlands, Belgium, Germany, Austria and Denmark. Includes 1 year insurance with Laka and 1 year data subscription for the app at no extra cost. After this period, both the insurance and the data subscription can be renewed annually. Check our configurator for the availability of the Family cargo bikes with Connected+

For more information and possibly a test ride, visit a dealer near you.

*Some features and services may vary by bike model and insurer.